Please note: We may take longer than usual to respond to enquiries over the holiday period. We will do our best to get back to all enquiries as soon as we can. Thank you for your patience and understanding.

Visitor Experience
For questions about visiting our venues, such as ticketing and what’s on, please complete one of the forms below:

York Art Gallery – Please click here
York Castle Museum – Please click here
Yorkshire Museum – Please click here

Leave a phone message – 01904 687687

Department Enquiries 

Chief Executive Office – Please click here
Fundraising – Please click here
Press – Please click here
Weddings & Venue Hire– Please click here
Finance – Please click here
Community Engagement and Events – Please click here
Health and Safety – Please click here
H.R – Please click here
Retail – Please click here
Estates Team – Please click here
Gardens – Please click here 
Volunteers – Please click here

Please note our acquisition programme is currently closed which means we are unable to accept object donations. 

Collections Enquiries

For any collection enquires relating to the York Art Gallery please contact our curatorial team by clicking here.

*York Castle Museum is unable to respond to enquiries at present. Please be aware that we do not yet have a date for the reopening of our enquiries service. There may be a significant delay as we work through the backlog.

“Please be aware that the Yorkshire Museum is currently unable to respond to new enquiries as of 1st May 2025. We will continue to work through the backlog of requests made before this date but expect significant delays during this period.”

Address

York Museums Trust
St Mary’s Lodge
Marygate
York
North Yorkshire
YO30 7DR

Company No. 4381647

Charity No. 1092466

Please click here for a list of our key contacts.