Comments and Feedback Policy This policy outlines how York Museums Trust will handle feedback and comments relating to its customer service activities from members of the public. The Trust values all feedback and comments as it gives us the opportunity to help improve our services, facilities and processes. If something goes well or goes wrong, …
For any collection enquires relating to the Yorkshire Museum or York Art Gallery, please contact our curatorial team by clicking here. **York Castle Museum is unable to respond to enquiries at present. Please be aware that we do not yet have a date for the reopening of our enquiries service. There may be a significant …
Please note: We may take longer than usual to respond to enquiries over the holiday period. We will do our best to get back to all enquiries as soon as we can. Thank you for your patience and understanding. Visitor Experience For questions about visiting our venues, such as ticketing and what’s on, …
Collections Image Policy A few key points to remember about the images that YMT has published on its online collection: All images currently published in the online collection are free from known third-party copyright restrictions All images in the online collection are free to download All images in the online collection are licensed CC BY-SA 4.0 …
