York Museums Trust

Contact Us — Index

Comments and Feedback

Comments and Feedback Policy This policy outlines how York Museums Trust will handle feedback and comments relating to its customer service activities from members of the public. The Trust values all feedback and comments as it gives us the opportunity to help improve our services, facilities and processes. If something goes well or goes wrong, …

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Curatorial Enquiries

Temporary Closure Our collections enquiries service is currently closed until February 2021. This means that we are unable to respond to requests for information, images and object identifications or facilitate any research access. Please contact us again in February when we hope to be able to respond to your enquiry.   Our curatorial teams have a …

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Exhibition Loans

Temporary Closure During the coronavirus crisis, York Museums Trust is continuing to follow government advice and the safety and wellbeing of our staff, volunteers and visitors are of the utmost importance.  In line with the latest guidelines, York Castle Museum, York Art Gallery and the Yorkshire Museum will be closed until further notice. Our loans  …

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General Contact Enquiries

Visitor Experience For questions about visiting our venues, such as ticketing and what’s on, please complete one of the forms below: York Art Gallery – Please click here York Castle Museum – Please click here Yorkshire Museum – Please click here Leave a phone message – 01904 687687 Department Enquiries  Chief Executive Office – Please click here Fundraising – Please click here …

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Image Policy & Requests

Collections Image Policy A few key points to remember about the images that YMT has published on its online collection: All images currently published in the online collection are free from known third-party copyright restrictions All images in the online collection are free to download All images in the online collection are licensed CC BY-SA 4.0 …

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Object Identification

Our curatorial team have a great deal of expertise about our own collections and are happy to help try and identify your objects. Across York Museums Trust, we cover a wide range of subjects including archaeology, biology, costume and textiles, decorative art, fine art, geology, military history and social history. If you would like an …

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