Job Vacancies with York Museums Trust

Job Vacancies

HR Manager

Contract: Full time, Permanent

Salary Range: £31,146 – £36,885 per annum

Hours: 37 hours per week, worked over 5 days

Your new organisation

York Museums Trust is an independent charitable organisation created to manage York Art Gallery, York Castle Museum, Yorkshire Museum & Gardens, and York St Mary’s. Our vision is to work together with audiences and communities to inspire, to share and to care for cultural heritage.

Your new role

We are seeking a HR Manager to manage and develop the HR and Health and Safety team so that it contributes to the Trust’s vision, mission and strategic priorities. With guidance from Head of Strategy, Finance and Corporate Services, you will draft, implement and deliver effective Human Resources (HR) strategy to ensure that YMT Business Plan outcomes are met. You will also provide expert HR advice in both organisational change processes and all staff related activities.

You will be expected to ensure workforce and Board diversity targets are acted on and reported to Arts Council England, actively contribute to meeting the Trust’s Equity, Diversity and Inclusion related objectives and outcomes, as well as work with managers and leaders to develop learning and CPD strategies that align with organisational needs and priorities

What you’ll need to succeed

You will need a CIPD Level 7 qualification (or equivalent knowledge), together with substantial experience within a generalist HR Manger level role. A proven ability to contribute to the evaluation and development of HR strategy and performance is also essential, along with a comprehensive understanding of current employment law and best HR practice, with experience of liaising with trade unions.

Having experience of delivering and championing organisational EDI initiatives would be an advantage and you will also need flexibility to embrace and support change in line with organisational needs and requirements.

What you’ll get in return

We offer a competitive salary, a defined benefit pension scheme, and a generous leave allowance. Our working hours are flexible with the bandwidth between 7 am and 7 pm, and we offer flexibility to balance time in the office with working from home.

As an organisation York Museums Trust is committed to encouraging and increasing diversity amongst our  workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. 

How to apply:

Please download the following documents:

Please send your CV, the completed Equal Opportunities forms and a covering letter (which should be no more than two sides of A4) stating why this role interests you and how your skills and experience meet the requirements of the role, to recruitment@ymt.org.uk.

Applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion.

Dates to bear in mind…

Closing date for applications is 9am on Monday 11th July 2022.

Retail Buyer and Product Developer

Contract: Part Time, Permanent

Salary Range: £13018.50 (£ 26,037 fte) per annum (YMT Grade 4)

Hours: 18.5 hours per week to be worked flexibly

Your new organisation

Your new role

We are seeking a Retail Buying and Product Developer to work with the Retail Services Manager to develop and purchasing new goods for sale of a value up to £250k. This role will be responsible for sourcing product through a full understanding of translating brand through retail, customer needs and demands, market trends and financial budgets.

You will establish partnerships and new commercial projects, externally, with artists, designers and makers. Work with the collections teams to use the YMT collections to develop appropriate product ranges which are venue appropriate, maximize sales and meets customer expectations.

What you’ll need to succeed

You will have a background in stock management and shrinkage control, achieving sales and profit targets as well as the ability to recognise and respond to retail and social trends. You may also have experience in bespoke product development and buying for the heritage market.

You will have excellent knowledge of current retail practise and relevant heritage retail suppliers, experience of product development and range creation as well as the understanding of and ability to apply sales techniques.

You will have proven negotiation skills and an ability to forecast trends. You must be comfortable with working in both a museum and art gallery and be sensitive to the challenges that arise in cultural settings.

As an organisation York Museums Trust is committed to encouraging and increasing diversity amongst our workforces. YMT aims to attract and retain talented people from all backgrounds. We particularly encourage applications from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the cultural sector. We also welcome applications from all socio-economic backgrounds.

How to apply:

Please download the following documents:

Please send your CV, the completed Equal Opportunities forms and a covering letter which answers the following questions (in no more than 500 words each) to recruitment@ymt.org.uk.

Please provide details of when you have created a new product. How did you measure its success?
Which trade shows would you anticipate attending as part of this role?
Who do you think the key visitors are at the York Castle Museum in relation to retail spend

Dates to bear in mind…

Closing date for applications is 9am on Monday 15 August 2022

Interviews will take place in York on the 25th August 2022

Visitor Experience Team Members

Starting Salary: £19,100 fte per annum pro rata depending on hours (YMT Grade 1)
Hours: Various shift patterns
We have a number of exciting opportunities to work at either the Yorkshire Museum, York Castle Museum or York Art Gallery as a Visitor Experience Team Member. We are seeking warm and friendly individuals to join our Visitor Experience team who create a welcoming and engaging experience for all our visitors as we reopen our sites.

As a Visitor Experience Team Member, you will welcome visitors to our sites and actively promote the visitor offer. You will deliver excellent customer service and ensure that our visitors have an excellent experience. You will be involved in different aspects of the visitor experience; including interacting with visitors on galleries, delivering entertaining talks and tours, ticket sales and retail as well as providing information, supporting events and ensuring the safety of our visitors and security of our buildings and collections.

We are looking for people with customer service experience, preferably in a similar environment, who have a desire to exceed the expectations of the visitor and provide a memorable and personal experience for them. You will be able to empathise with others and show consideration and understanding towards a diverse visitor demographic.

As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

How to apply:

Please download the following documents:

Please send your CV, the completed Equal Opportunities form, Rota Preference sheet and a covering letter which answers the following questions (in no more than 500 words each)

What does the phrase “visitor first” mean to you? What are your experiences of both delivering and receiving an excellent visitor (or customer) first approach?
We aim to provide a professional, premium service with a personal touch that enriches the experience of our visitors. How would you contribute positively to this?
The role will involve maximising revenue opportunities on the admissions desk, whether ticket sales, retail products or Gift Aid. What do you believe are the key skills you possess in order to sell successfully?
Referring to the Knowledge, Experience, Skills and Behaviours section of the Job Description, which elements would you say are your strengths?
Please briefly tell us any other relevant information about your work or volunteering experience that makes you particularly suitable for this role (based on the information in the Job Description).

to recruitment@ymt.org.uk.

Applications can only be accepted from candidates who have permission to work in the UK. 

We will be shortlisting and interviewing to fill positions as applications are received and the vacancy will close when all the positions are filled so please do not delay in applying. Each role will start as soon as possible.

If you have not heard from us by three weeks after you applied, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.

Wedding & Events Host

Contract: A number of part time, permanent roles of 16 hours per week
Salary: £8259.46 per annum (£19,100 per annum fte)

Do you have excellent customer service skills?

We are looking for an individual to join our Wedding and Events Team assisting with the hosting and delivery of weddings, conferences and other events for York Venues.

You will have experience of working within a customer facing role, be a good communicator with a friendly and approachable attitude and be well organised. Flexibility is key in this role, as the role will be predominantly evening and weekend work.

This role is to cover our busy season working 16 hours a week with the potential opportunity for extra work within this period.

If you think you have got what it takes to consistently deliver excellent customer service, we encourage you to apply.

How to apply:

Please download the following documents:

Please send your CV, the Equal Opportunities forms and a covering letter which answers the following questions (in no more than 500 words each)

Please provide examples of exceptional customer service you have provided and explain why you think it is important in the role of Wedding and Events Host.
Please explain what you believe to be the most important attributes for the role of Weddings and Events Host and give examples of how you demonstrate these.
Please tell us about your experience of working evenings, weekends and unsociable hours.
Please tell us anything else about your skills and experience that might be relevant for this role.

to recruitment@ymt.org.uk.   

Applications can only be accepted from candidates who have permission to work in the UK.  If, after applying, you have not heard from us by three weeks after submitting your application, please assume you have not been successful on this occasion. 

Job Vacancies

HR Manager

Retail Buyer and Product Developer

Visitor Experience Team Members

Wedding & Events Host

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