Job Vacancies

Visitor Experience Team Leader (Yorkshire Museum)

35 hours pw (Rota System, working 5 days out of 7) – permanent contract

YMT Scale 3, SCP 14 – 17 (£17,819 – £19,067 per annum pro rata)

Actual salary: £16,856 – £18,036 per annum

We have an exciting opportunity to work at the Yorkshire Museum as a Visitor Experience Team Leader.  We are seeking a warm and friendly individual to join our Visitor Experience team who create a welcoming and engaging experience for all our visitors.

The Visitor Experience Team Leader is one of four Team Leaders who support the Visitor Experience Manager and Assistant Manager in delivering the day to day visitor experience across the museum.  This is a hands on operational role which includes interacting with visitors on galleries, retail and ticket sales, as well as supervision of the Visitor Experience Team Members. This involves ensuring that all visitor operations run smoothly; being responsible for opening and closing procedures, and responding to any health and safety or security issues.  You will take a pro-active approach to presentation, ensuring that our high standards are met at all times.

You will be required to maintain a working knowledge of the collections and any temporary exhibitions across our three main sites, York Art Gallery, Yorkshire Museum and York Castle Museum as well as promoting the YMT Card.

If you have experience in a supervisory role and a commitment to providing the highest level of customer care, we would love to hear from you.

As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

How to apply: 

Please download the documents below and return the Application Form via email or post.

• Job Description
• Application Form
• Our Organisation

Forms should be returned to recruitment@ymt.org.uk or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR.

CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK.  If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion.

Dates to bear in mind

The closing date for completed applications is 9am on June 25

Interviews will take place in York on July 11 2018

 

Visitor Experience Team Member (Yorkshire Museum)

32.5 hours pw (Rota System, working 5 days out of 7) – permanent contract
YMT Scale 2, SCP 12 – 13 (£16,881 – £17,498 per annum pro rata)
Actual salary: £14,828 – £15,369 per annum

We have an exciting opportunity to work at the Yorkshire Museum as a Visitor Experience Team Member.  We are seeking a warm and friendly individual to join our Visitor Experience team who create a welcoming and engaging experience for all our visitors.

As a Visitor Experience Team Member you will welcome visitors to the museum and actively promote the visitor offer and the YMT Card.  You will deliver excellent customer service and do everything possible to ensure that our visitors have an excellent experience.  You will be involved in different aspects of the visitor experience; including interacting with visitors on galleries, ticket sales and retail as well as providing information, supporting events and ensuring the safety of our visitors and security of our buildings and collections.

If you have a passion for history, archaeology or natural science and a commitment to providing the highest level of customer care, we would love to hear from you.

As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

How to apply: 

Please download the documents below and return the Application Form via email or post.

• Job Description
• Application Form
• Our Organisation

Forms should be returned to recruitment@ymt.org.uk or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR.

CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK.  If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion.

Dates to bear in mind

The closing date for completed applications is 9am on June 25

Interviews will take place in York on July 9 2018.

Other Opportunities

There are currently no other opportunities available.

 

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