Communications and Admin Assistant

Contract: Fixed term for up to 6 months, Full Time
Salary: £17,997 – £19,258 (YMT Scale 3, SCP 14 – 17)

We are looking for an articulate individual with great customer service skills to act as the first point of call for all enquiries to York Museums Trust and to provide an information service to all internal and external enquirers: in person, by telephone, mail or email including general administrative duties supporting the Communications team and the Executive Assistant to the CEO.

The ideal candidate will have excellent communication and customer care skills, pay attention to detail and be highly organised, and will be able to effectively problem solve and use their initiative. A good working knowledge of MS office applications and a willingness to learn about and use new technology and systems is also essential for this post.

As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

How to apply:

Please download the following documents:

– Job Description
– Application Form
– Our Organisation

Application forms should be returned to us via email at: recruitment@ymt.org.uk, or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR. Electronic applications forms should be submitted in a Word compatible format. (Please note that York Museums Trust cannot be held responsible for non-delivery or late receipt of postal applications).

CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK.

If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.

● The closing date for receipt of applications for is 9am Monday 19 August 2019
● Interviews will be held in York on Thursday 29 August 2019

Digital Communications Officer

Contract: Permanent, Full Time

Salary: £22,454 – £24,626 (YMT Scale 5, SCP 22 – 25)

We are looking for an enthusiastic and talented individual with the ability to create exciting and audience driven digital campaigns to promote some of York’s most popular attractions.

The ideal candidate will be educated to degree level (or equivalent experience) with excellent communication skills and be a master of producing innovative yet accurate content tailored to engage with new and existing audiences.

You will be experienced in planning and implementing several digital campaigns at the same time, working in a fast paced Communications Office where organisational and time management skills are essential. You will have a sound knowledge of a range of digital tools such as Adobe Creative Suite and Photoshop and be proficient in using content management systems and following good digital practice guidelines.

The ability to write creatively and accurately is essential, as are strong copy editing and proof reading skills.

You be able to use analytics, feedback and aggregate data to gain a clear understanding of audience needs and motivations and have proven experience of using such audience insights to inform content decisions for future digital communication campaigns.

Ideally you will have a passion for the arts and culture and a strong interest in emerging digital trends and technology.

As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

How to apply:

Please download the following documents:

– Job Description
– Application Form
– Our Organisation

Application forms should be returned to us via email at: recruitment@ymt.org.uk, or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR. Electronic applications forms should be submitted in a Word compatible format. (Please note that York Museums Trust cannot be held responsible for non-delivery or late receipt of postal applications).

CVs will not be accepted and applications can only be accepted from candidates who have permission to work in the UK.

If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.

● The closing date for receipt of applications for is 9am Monday 19 August 2019
● Interviews will be held in York on Monday 2 September 2019

Visitor Experience Team Member (Yorkshire Museum) x 6
Permanent

YMT Scale 2, SCP 12 – 13 (£17,364 – £17,673 per annum pro rata)
Post 1 – 32.5 hours per week (Actual salary £15,252 – £15,523)
Posts 2,3,4 – 26 hours per week (Actual salary £12,203 – £12,418)
Post 5 – 13 hours per week (Actual salary £6,100 – £6,209)
Post 6 – 10 hours per week (Actual salary £4,692 – £4,776)

Rotas 

We have a number of exciting opportunities to work at the Yorkshire Museum as a Visitor Experience Team Member. We are seeking warm and friendly individuals to join our Visitor Experience team who create a welcoming and engaging experience for all our visitors.

As a Visitor Experience Team Member, you will welcome visitors to the museum and actively promote the visitor offer and the YMT Card. You will deliver excellent customer service and ensure that our visitors have an excellent experience. You will be involved in different aspects of the visitor experience; including interacting with visitors on galleries, ticket sales and retail as well as providing information, supporting events and ensuring the safety of our visitors and security of our buildings and collections.

If you are keen to provide the highest level of customer care, we would love to hear from you.

As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Interested?

Please download the following documents:

– Job Description
– Application Form
– Our Organisation

Application forms should be returned to us via email at: recruitment@ymt.org.uk, or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR. Electronic applications forms should be submitted in a Word compatible format. (Please note that York Museums Trust cannot be held responsible for non-delivery or late receipt of postal applications).

Please state which post(s) you are applying for on your application, referring to the rota information for more details.

CVs will not be accepted, and applications can only be accepted from candidates who have permission to work in the UK.

If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.

• The closing date for receipt of applications for is 9am Tuesday 20 August 2019
• Interviews will take place on Tuesday 3, Wednesday 4 and Thursday 5 September 2019

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