Visitor Experience Retail Assistant, York Castle Museum (Kirkgate sweet shop)

Contract: Permanent, 26 hours per week

Salary: £17,364 – £17,673 per annum, pro rata
Actual salary: £12,201 – £12,418 per annum

We’re currently looking to recruit an experienced individual to join the team offering a first class retail service to customers at the Sweet Shop on Kirkgate in the Castle Museum.

You will provide a first class retail service to our visitors, in person, by telephone and when processing internet sales. It will be your responsibility to ensure that retail areas are clean, tidy and well stocked, that cash is handled and sales processed accurately and efficiently and that all our customers, from many countries and backgrounds, have a great retail experience.

You may also assist in the main shop, admissions or guiding when required.

You must have previous experience within a customer service environment, cash handling and numerical skills, and be familiar with using tills and handling and moving bulky stock items. You should also be passionate about sales and have sound merchandising skills developed within a retail environment.

Flexibility is essential for both these roles as you may be required to work bank holidays, weekends and some evenings.

You will be required to wear Victorian costume which will be provided.

How to apply:

Please download the following documents:

–       Job Description

–       Application Form

–       Our Organisation

Application forms should be returned to us via email at: recruitment@ymt.org.uk, or by post to: Recruitment, Yorkshire Museum, Museum Gardens, York, YO1 7FR. Electronic applications forms should be submitted in a Word compatible format. (Please note that York Museums Trust cannot be held responsible for non-delivery or late receipt of postal applications).

CVs will not be accepted, and applications can only be accepted from candidates who have permission to work in the UK.

If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.

• The closing date for receipt of applications for is 9am Monday 23 September 2019
• Interviews will take place on Tuesday 8 October 2019

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