Job Vacancies
Exhibitions Project Manager
Contract: Full time, Permanent
Salary Range: £26,037- £30,068 fte YMT Grade 4
Hours: 37 hours per week, worked over 5 days
Your new organisation
York Museums Trust is an independent charitable organisation created to manage York Art Gallery, York Castle Museum, Yorkshire Museum & Gardens, and York St Mary’s. Our vision is to work together with audiences and communities to inspire, to share and to care for cultural heritage.
Your new role
We are seeking an Exhibitions Project Manager to oversee exhibition delivery across YMTs estate. This post will be responsible for managing cost, design and delivery of high quality and accessible exhibitions. Duties will include supporting exhibition development, co-ordination and management. This will involve project management of teams, contractors and work programmes; ensuring that project documentation and administration is up to date; managing install/ deinstalls. The post holder will be responsible for liaising with internal and external stakeholders, as well as communicating and managing risks. The officer will be responsible for commissioning the development, fabrication and delivery of 2D/3D design and other exhibition components.
What you’ll need to succeed
You will need significant experience of exhibition project management gained in a museum or heritage setting. A project management qualification would be an advantage. You will have significant experience of interpretive exhibition design projects, procuring and managing design teams and contractors, leading multidisciplinary project teams and effective communications/ liaison with stakeholders. You will have a proven track record of managing complex projects, and a commitment to delivering high quality, accessible exhibitions on time, to budget and with acceptable levels of risks.
What you’ll get in return
We offer a competitive salary, a defined benefit pension scheme, and a generous leave allowance. Our working hours are flexible with the bandwidth between 7 am and 7 pm, and we offer flexibility to balance time in the office with working from home.
As an organisation York Museums Trust is committed to encouraging and increasing diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Interested?
How to Apply:
Please download the following documents:
- Job Description
- Terms and Conditions
- Equal Opportunities Form
- Our Organisation
- Applicant Privacy Policy
To apply please email a copy of your CV and a covering letter of no more than two sides of A4 paper outlining why you want this role and how your skills and experience meet the job criteria, to recruitment@ymt.org.uk
Applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion.
Dates to bear in mind…
Closing date for applications is 9am on Monday 5 September 2022
Cashier
Contract: Part time
Salary: YMT Grade 1 £19,100 per annum (FTE), pro rata to part time hours
Hours: 18 hours per week
We have an exciting opportunity to join York Museums Trust as a part-time Cashier. You will have excellent numerical and record keeping skills, extensive experience of handling and counting large amounts of cash quickly and accurately as well as experience of working with EPOS systems. You will be a team player with the confidence to use your own initiative and prioritise your workload in a fast-moving environment.
The role involves processing the cash received by the Trust from both till sales and donations. It requires excellent organisational skills and attention to detail as well as excellent communication and customer care skills. A good working knowledge of Microsoft Office, in particular Excel, would also be advantageous.
As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Interested?
How to apply:
Please download the following documents:
- Job Description
- Terms and Conditions
- Equal Opportunities Form
- Our Organisation
- Applicant Privacy Policy
Please send your CV, and a covering letter stating how your skills and experience match the requirements within the job description to recruitment@ymt.org.uk.
Applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion.
Dates to bear in mind…
Closing date for applications is 9am on Wednesday 31 August 2022.
Interview date is to be confirmed, but expected to be during week commencing 5 September 2022.
Assistant Visitor Experience Manager
Salary: YMT Grade 3 £21,089 – £25,387
Contract: Permanent 37 hours per week
Your new organisation
York Museums Trust is an independent charitable organisation created to manage York Art Gallery, York Castle Museum, Yorkshire Museum & Gardens, and York St Mary’s. Our vision is to work together with audiences and communities to inspire, to share and to care for cultural heritage.
Your new role
The postholder will assist in the development and management of a quality visitor experience, ensuring that York Museums Trust’s sites are successful and welcoming visitor destinations for all visitors.
Working with the Visitor Experience (VE) Manager and other Assistant Managers, you will manage the day to day activities of the VE Teams and YMT sites, supervising buildings, their security, maintenance and on site supervision of contractors .
We are looking for someone who has relevant experience of supervising staff, a friendly and approachable demeanour and with excellent interpersonal, communication, influencing, and problem solving skills to deliver excellent visitor experience. In addition, you will have experience of the security and health and safety considerations for buildings open to the public.
As an organisation York Museums Trust is committed to encouraging and increasing diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Interested?
How to apply:
Please download the following documents:
- Job Description
- Terms and Conditions
- Equal Opportunities Form
- Our Organisation
- Applicant Privacy Policy
Please send your CV, the completed Equal Opportunities forms and a covering letter which answers the following questions (in no more than 500 words each)
- During the past two years we have seen huge changes across the Trust. What actions do you think managers can take to ensure changes are smooth and successful? Please describe a change situation you have contributed to.
- What does the phrase “visitor first” mean to you – how might you bring about a “visitor first” approach when managing teams?
- Referring to the Knowledge, Experience, Skills and Behaviours section of the Job Description, which elements would you say are your strengths?
- Please briefly tell us any other relevant information about your work or volunteering experience that makes you particularly suitable for this role (based on the Job Description).
Applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion.
Dates to bear in mind…
Closing date for applications is 9am on 18th August 2022.
Interviews will take place 30th August 2022.
Audience Analyst
Contract: Full time, Permanent
Salary Range: YMT Grade 4, £26,037 – £30,068 per annum.
Hours: 37 hours per week, worked over 5 days
Your new organisation
These are exciting times to join the Trust as we embed audience data and analytics into our approach of working together with audiences and communities to inspire, to share and to care for cultural heritage.
Your new role
We have an exciting opportunity for an Audience Analyst to join us to lead our work in using audience data and analytics to support and inform business decision making across all York Museum Trust sites. Our collections are rich and varied, and our public engagement programme reflects this. At York Art Gallery, our exhibitions showcase high quality national and international art, alongside works from our own collections. At the Yorkshire Museum our exhibitions offer opportunities for visitors to explore our archaeology and natural history collections in more depth and at the Castle Museum our exhibitions are experiential, offering the opportunity for visitors to immerse themselves in the past and explore our social history collections from both an historic and a contemporary perspective. We work closely with volunteers and community groups across the city and are committed to making a difference with our communities. We want to work closer with our audiences and communities and be more evidence driven in our approach to public engagement, programming, marketing, and communications.
The successful candidate will manage internal and external audience research and be responsible for reporting internally and to key stakeholders. They will work closely with the Senior Leadership and Wider Management Teams to ensure that audience data informs decision making at all levels of the organisation. The successful candidate will manage contracts and relationships with external audience data platforms and market research agencies.
What you’ll need to succeed
You will have strong data analytical skills and a portfolio of qualitative and quantitative research projects with a specialism in cultural sector audiences. You will be proficient at managing relationships as well as synthesising and communicating data to non-specialists. The successful candidate will have experience of commissioning and managing contractors and associated budgets. You will be committed to both EDI (Equality, Diversity, and Inclusivity) positive and environmentally sustainable working practices.
What you’ll get in return
We offer an industry competitive salary, a defined benefit pension scheme, and a generous leave allowance. Our working hours are flexible with the bandwidth between 7 am and 7 pm, and we offer flexibility to balance time in the office with working from home.
As an organisation York Museums Trust is committed to encouraging and increasing diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Interested?
How to apply:
Please download the following documents:
- Job Description
- Terms and Conditions
- Equal Opportunities Form
- Our Organisation
- Applicant Privacy Policy
To apply please email a copy of your CV and a covering letter of no more than two sides of A4 paper outlining why you want this role and how your skills and experience meet the job criteria, to recruitment@ymt.org.uk
Applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by two weeks after the closing date, please assume you have not been successful on this occasion.
Closing date and time is 9am on Monday 22 August 2022.
Interview date is to be confirmed.
Visitor Experience Team Members
Starting Salary: £19,100 fte per annum pro rata depending on hours (YMT Grade 1)
Hours: Various shift patterns
We have a number of exciting opportunities to work at either the Yorkshire Museum, York Castle Museum or York Art Gallery as a Visitor Experience Team Member. We are seeking warm and friendly individuals to join our Visitor Experience team who create a welcoming and engaging experience for all our visitors as we reopen our sites.
As a Visitor Experience Team Member, you will welcome visitors to our sites and actively promote the visitor offer. You will deliver excellent customer service and ensure that our visitors have an excellent experience. You will be involved in different aspects of the visitor experience; including interacting with visitors on galleries, delivering entertaining talks and tours, ticket sales and retail as well as providing information, supporting events and ensuring the safety of our visitors and security of our buildings and collections.
We are looking for people with customer service experience, preferably in a similar environment, who have a desire to exceed the expectations of the visitor and provide a memorable and personal experience for them. You will be able to empathise with others and show consideration and understanding towards a diverse visitor demographic.
As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
How to apply:
Please download the following documents:
- Job Description
- Terms and Conditions
- Equal Opportunities Form
- Rota Preference Sheet
- Our Organisation
- Applicant Privacy Policy
Please send your CV, the completed Equal Opportunities form, Rota Preference sheet and a covering letter which answers the following questions (in no more than 500 words each)
- What does the phrase “visitor first” mean to you? What are your experiences of both delivering and receiving an excellent visitor (or customer) first approach?
- We aim to provide a professional, premium service with a personal touch that enriches the experience of our visitors. How would you contribute positively to this?
- The role will involve maximising revenue opportunities on the admissions desk, whether ticket sales, retail products or Gift Aid. What do you believe are the key skills you possess in order to sell successfully?
- Referring to the Knowledge, Experience, Skills and Behaviours section of the Job Description, which elements would you say are your strengths?
- Please briefly tell us any other relevant information about your work or volunteering experience that makes you particularly suitable for this role (based on the information in the Job Description).
Applications can only be accepted from candidates who have permission to work in the UK.
We will be shortlisting and interviewing to fill positions as applications are received and the vacancy will close when all the positions are filled so please do not delay in applying. Each role will start as soon as possible.
If you have not heard from us by three weeks after you applied, please assume you have not been successful on this occasion, as we are unable to respond to every applicant.
Wedding & Events Host
Contract: A number of part time, permanent roles of 16 hours per week
Salary: £8,259.46 per annum (£19,100 per annum fte)
Do you have excellent customer service skills?
We are looking for an individual to join our Wedding and Events Team assisting with the hosting and delivery of weddings, conferences and other events for York Venues.
You will have experience of working within a customer facing role, be a good communicator with a friendly and approachable attitude and be well organised. Flexibility is key in this role, as the role will be predominantly evening and weekend work.
This role is to cover our busy season working 16 hours a week with the potential opportunity for extra work within this period.
If you think you have got what it takes to consistently deliver excellent customer service, we encourage you to apply.
As an organisation York Museums Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
How to apply:
Please download the following documents:
- Job Description
- Terms and Conditions
- Equal Opportunities Form
- Our Organisation
- Applicant Privacy Policy
Please send your CV, the Equal Opportunities forms and a covering letter which answers the following questions (in no more than 500 words each)
- Please provide examples of exceptional customer service you have provided and explain why you think it is important in the role of Wedding and Events Host.
- Please explain what you believe to be the most important attributes for the role of Weddings and Events Host and give examples of how you demonstrate these.
- Please tell us about your experience of working evenings, weekends and unsociable hours.
- Please tell us anything else about your skills and experience that might be relevant for this role.
Applications can only be accepted from candidates who have permission to work in the UK. If, after applying, you have not heard from us by three weeks after submitting your application, please assume you have not been successful on this occasion.