We’re excited to announce that after four months of closure, York Art Gallery and York Castle Museum will reopen on Saturday 1 August. We look forward to welcoming you back!
York Art Gallery will initially open Wednesday to Sunday from 11 am to 4 pm. The safety of our visitors and staff is our key priority and we have reduced our normal admissions capacity to ensure social distancing. We ask that all visitors including YMT card holders book their tickets online in advance via our website.
York Castle Museum will be reopening for specialist tour events only. These tours will run Thursday to Sunday throughout the day, and will need to be booked online in advance of arrival. There will be three tours available led by our Visitor Experience and Curatorial teams.
Q. Will you be refunding or extending memberships to cover the time York Castle Museum, York Art Gallery and the Yorkshire Museum are closed?
A. We are appealing to all our members that due to the significant loss of income we have experienced due to Covid-19 that our members consider donating this lost time, to support York Museums Trust. By doing so, you will be making a donation which will help to ensure we are able to continue the process of reopening.
However, we fully understand that not all our members will be in a position to do this, in which case we will be able to extend memberships for a period of 3 months. If a member wish to choose this option they will need to call 07730642908 or email [email protected]
Q. How can members stay up to date with the latest news and announcements from York Museums Trust?
A. This is a rapidly changing situation but we will use our website, social media and e-newsletters to update you on any developments which may affect the cultural assets in our care. Please use the online form to sign up or update your email address.
Q. Will you be offering refunds due to the changes to the opening of the York Castle Museum and York Art Gallery
A. We are appealing to our members that due to the significant loss of income we have experienced due to Covid-19 that our members consider donating this lost time, to support York Museums Trust. By doing so, you will be making a donation which will help to ensure we are able to continue the process of reopening. Though those wishing to apply for a refund may do so by calling 01904 650345 or emailing [email protected]
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