YMT CARD UPDATE
We are currently not offering new YMT cards for sale or renewing direct debits. The decision has been made due to the many restrictions created by the Covid-19 pandemic which has had an impact on the benefits associated with the membership scheme.
Like many businesses and organisations, it has been a difficult eight months for York Museums Trust and we have faced many struggles and challenges. However, thanks to emergency funding and the outpouring of support, including from our current and past members we are heading into the new year with optimism and a new vision for supporter schemes that we hope will be more attractive and engaging for everyone.
Q. When will we find out about your new supporter schemes?
A. We are busy working on the new schemes and we hope to have them up and running early in the new year. We will use our website, social media and e-newsletters to update you on any developments. Please use the online form to sign up or update your email address.
Q. Will you be offering refunds because of the changes to current member benefits?
A. Because of the significant loss of income we have experienced due to Covid-19, we are appealing to our members to consider donating the value of the remainder of their membership, to support York Museums Trust. By doing so, you will be making a donation which will help us continue to fulfil our vision to work together with audiences and communities to inspire, to share and to care for cultural heritage. However, for those who would prefer a refund please call: 01904 650345 or email firstname.lastname@example.org.
Q. Will you allow me to continue to pay my direct debit even though the membership offer is no longer available?
A. We are very grateful that many of our current members have asked to support us by continuing to pay their direct debit, however we are unable to do this. If you should wish to gift the cost of your membership, we would be very thankful to receive this as a donation. To donate online, please click here or call 01904 650345.
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